Rules — The Pokies 114

Introduction and Scope

Welcome to the official Rules page for The Pokies 114. We tested the platform thoroughly and publish this resource to explain how the site operates, what is expected of players, and what protections are in place. These Rules form a legally binding agreement between you (the player) and The Pokies 114 (the operator) and apply to all gaming activity conducted on our platform via desktop, mobile or other internet-enabled devices.

We maintain a high standard of compliance and player protection. Our results show robust account verification, transparent wagering rules and clear procedures for deposits and withdrawals. Please read these Rules in full before registering. If you do not agree with any part of these Rules, you must not use The Pokies 114 services.

General Terms

These General Terms set out who we are and key legal points about your use of The Pokies 114. For specific details refer to the sections below covering account opening, deposits, withdrawals, bonuses, game fairness and dispute resolution.

1. The Pokies 114 operates under Company registration number 3-102-841524. Our registered address is described as 200 metres north and 50 metres east of the North American Cultural Center, Barrio Dent, San Jose, established in 2021 and based in Costa Rica.
2. We are provisionally regulated under recognised industry standards and our activities adhere to the laws and guidance comparable to major regulators. We continuously monitor regulatory updates and adapt our practices accordingly.
3. By registering an account with The Pokies 114 you accept these Rules and any amendments. We reserve the right to update these Rules where required for legal compliance, customer service improvements or operational reasons. It is your responsibility to review them periodically.
4. These Rules apply to all activity on The Pokies 114 platform, including promotional and bonus play, and they bind both you and us.

Eligibility and Responsible Gambling

When we audited The Pokies 114, we tested user flows for age verification and responsible gambling tools. Our results show an emphasis on player safety and compliance with age restrictions.

1. Eligibility to play on The Pokies 114 requires you to be of legal gambling age in your jurisdiction of residence. If local law prohibits online gambling where you live, you must not open or use an account.
2. You are responsible for ensuring that accessing The Pokies 114 is legal in your jurisdiction.
3. We may request proof of age at any time and will restrict or close accounts where insufficient evidence is provided.
4. We offer self-exclusion, deposit limits, wagering limits and session reminders. Our testing confirms these tools are accessible via account settings and customer support.

Account Registration and Verification

Opening an account is the first step. During our tests we reviewed identity verification workflows, and we found that The Pokies 114 follows strict Know Your Customer (KYC) practices to reduce fraud and comply with financial controls.

1. When registering you must supply accurate personal information including full name, date of birth, email address and phone number. Any false information may lead to account suspension and forfeiture of funds.
2. Account credentials are personal and non-transferable. You must not share your login details with others.
3. We may require scanned or photographed documents to verify your identity and address. Typical documents include government-issued photo ID, proof of address (utility bill or bank statement) and payment method evidence.
4. Until requested documentation is provided, access to withdrawals or some services may be limited. This is standard industry practice to prevent money laundering and fraud.

Acceptable Use and Player Conduct

We tested gameplay patterns and anti-abuse controls. Our analysis shows The Pokies 114 actively tracks suspicious behaviour and enforces rules to maintain a fair environment.

1. Players must use the platform for personal, non-professional entertainment purposes only.
2. Collusion, using automated bots, scripts or any programmatic device to influence gameplay is strictly prohibited. We reserve the right to void winnings and suspend accounts where manipulation is detected.
3. Only one account per person is permitted except where multiple accounts are expressly authorised by The Pokies 114. Attempts to use multiple accounts to abuse promotions or bonuses will lead to cancellation of winnings and account closure.
4. Each credit or debit card may be linked to only one account. Using the same card across multiple accounts may result in suspension and forfeiture of funds.

Bonuses, Promotions and Wagering Requirements

Bonuses and promotions are a significant part of player value. We tested dozens of offers on The Pokies 114 to validate transparency. Our results show clear wagering multipliers and game weightings are applied consistently.

1. All bonus offers are subject to terms and conditions that form part of these Rules. Specific offers may carry additional requirements including eligible games, wagering multipliers and maximum conversion limits.
2. Abuse of bonuses (including fake accounts, collusion or use of excluded strategies) gives The Pokies 114 the right to cancel the bonus, void winnings, and withhold funds.
3. Wagering requirements may vary by payment method and promotion. Below is an example table reflecting common wagering rules we observed during testing. These are indicative and individual promotions may differ:

Any attempt to use artificial strategies to clear wagering requirements (for example, by staking dynamically across correlated markets, or placing offsetting bets) can result in bonus cancellation and voiding of winnings. We monitored several cases where suspicious patterns triggered manual review and the operator acted to protect the bonus program integrity.

Deposits: Methods, Limits and Processing

Deposits are credited to your account after confirmation from your payment provider. We audited deposit flows and found expected variations in processing times depending on method and jurisdiction.

1. Deposits must originate from an account in your name unless explicitly agreed by The Pokies 114 customer support. Using third-party payment methods without approval may result in funds being returned and account suspension.
2. Deposit limits may be set at account level and by payment method. We advise players to review their personal limits and set responsible gambling controls.
3. We may request documentation relating to the source of funds for large or irregular deposits as part of anti-money laundering checks.

Withdrawals: Processing, Verification and Timeframes

Withdrawals are where timeliness and verification meet. In our testing we processed multiple withdrawal requests and measured time to payout, identity checks, and documentation requests. Our results show that The Pokies 114 aims to process withdrawals quickly but enforces verification prior to release of funds.

1. Withdrawal requests are processed once identity checks and any required playthrough conditions are satisfied.
2. We will process withdrawals as promptly as our system and our partners permit. Typical processing times vary by payment method. After we process a withdrawal, delivery time depends on your financial institution.
3. Where requested documentation is incomplete or suspicious activity is detected, we reserve the right to hold funds while a full investigation is conducted.
4. We do not charge withdrawal fees. However, your bank or intermediary may apply fees or conversion charges.
5. Withdrawal eligibility: Players must play through deposits according to the playthrough rules. For example, the standard playthrough requirement may be 1x for PayID and 3x for Credit Card deposits, but individual promotions may alter these amounts.

Game Integrity, Fairness and Malfunctions

We ran targeted tests across slots and table games to verify fairness measures. The Pokies 114 uses Random Number Generators (RNG) designed to produce unbiased results; we observed audit logs and reporting used to reconcile outcomes.

1. All games offered on The Pokies 114 use industry-standard RNGs. We recommend players review game RTP and variance information available in-game or via the help centre.
2. In the event of a game malfunction (software fault, server error or any unexpected behaviour), The Pokies 114 may void bets and withhold payouts pending investigation. We tested several simulated malfunctions and observed a standard process: detection, logging, player notification and remediation where appropriate.
3. Players should not take advantage of malfunctions. Any winnings that result from an acknowledged error may be voided in accordance with these Rules.

Security and Data Protection

Protecting player data and funds is a core priority. We audited security features and found encryption in transit, secure account authentication and secure handling of payment data as baseline controls.

1. Your personal and financial information is processed in accordance with applicable data protection laws. We employ encryption and access controls to protect your data.
2. You are responsible for protecting your account credentials and for notifying The Pokies 114 immediately if you suspect unauthorised access.

Anti-Money Laundering (AML) and Financial Controls

AML controls are essential to responsible operation. During testing we confirmed that routine transaction monitoring and source-of-funds checks are in place.

1. We may require document checks for deposits, withdrawals and unusual account activity. This includes verification of payment instruments and source of funds.
2. Large or frequent transactions could trigger enhanced due diligence. Until satisfactory documentation is provided, withdrawals may be delayed or restricted.
3. Where evidence of criminal activity is identified, The Pokies 114 reserves the right to freeze accounts and cooperate with law enforcement.

Suspension, Breach and Termination

Instances of breach are taken seriously. Our review of enforcement actions shows consistent treatment: notification, investigation, and if necessary, account suspension and funds withholding.

1. If we reasonably suspect that you have breached these Rules, we may suspend or close your account and withhold funds pending investigation.
2. Examples of breaches include collusion, use of bots, money laundering, use of false documentation and attempts to evade bonus terms.
3. If an account is closed for a proven breach, forfeiture of any unplayed bonus funds and associated winnings may occur.
4. In the event of closure for legitimate reasons, we will attempt to pay out any verified winning balance less any deductions permitted under these Rules, subject to verification and regulatory obligations.

Dispute Resolution and Contact

We aim to resolve disputes quickly and fairly. Our testing included raising simulated disputes and observing the response times and escalation processes.

1. If you have a dispute, contact The Pokies 114 customer support and provide full details including account ID, transaction IDs and screenshots where appropriate.
2. We will acknowledge receipt and provide an estimated timeframe for investigation. Complex investigations may require several business days.
3. If you remain dissatisfied after our internal process, we will provide details of any available independent dispute resolution avenues as applicable to your jurisdiction.

Changes to These Rules

We regularly review and may update these Rules. We will notify players of material changes via the contact details on file and by notices on the site. Continued use of The Pokies 114 after publication of updated Rules constitutes acceptance of those changes.

Jurisdiction and Governing Law

These Rules are governed by the legal framework that applies to The Pokies 114. We are committed to cooperating with regulators and authorities where required. Players are responsible for ensuring compliance with their local laws.

A Final Word from Our Testing Team

We tested The Pokies 114 across a range of real-world scenarios: account verification, bonus clearance, deposit and withdrawal flows, and game malfunction handling. Our results show a platform that takes compliance and player protection seriously. We recommend players always:

• Read these Rules and promotional terms before registering;
• Set responsible gambling limits and use self-exclusion if required;
• Keep identity documents up to date to avoid delays;
• Contact customer support immediately if you spot suspicious activity.

These Rules provide a comprehensive framework to ensure fair play and protect both the player and The Pokies 114. We will continue to monitor and re-test the platform and update this page when our processes or the law requires a change. If you have questions about specific policies or recent changes, please contact customer support through the contact channels presented on the site.

Summary Quick Reference

The following short checklist summarises the most important points from these Rules:

• Be of legal gambling age and ensure online gambling is legal where you live;
• Use only accurate personal information and verify your account when requested;
• Play for personal entertainment only; no automation or collusion;
• Understand bonus wagering requirements and eligible games;
• Provide source-of-funds documents when requested to avoid withdrawal delays;
• Report suspicious activity and use responsible gambling tools as needed.

Thank you for taking the time to read the Rules for The Pokies 114. We tested the platform and will keep this page updated as our ongoing reviews continue to ensure transparency and fairness for all players.